What is your company's Privacy Policy regarding the personal information I submit when I place an order?Updated 3 years ago

We're in the business of selling car parts, not mailing lists!
All the personal information you provide when you place an order such as your name, address, phone, email address and credit card information stays here at NEUSPEED.  We do not sell our customer list to any other entities, not even car-related businesses.  The information you provide is used solely to process your NEUSPEED order and verify your credit card information.

Your information stays secure.
Our website is hosted on a dedicated server, not a shared server.  The server firewall and the encryption of your credit card data is our first layer of security.  No personal information is stored on our web server.  Your web order is downloaded and purged from our web server within 1 business day. 

Your personal information resides on our internal server located within our office.  This is our second layer of security.  External access to this server is firewall protected, and internal access is restricted by individual employee user ID and passwords.   

You can change your customer information at any time.
Our shipping policy is that we will only ship merchandise to the same address where your monthly credit card statement arrives at.  If you move or change your billing addresses, you must notify your credit card company before placing your order. 

You may request at any time that we delete your credit card number and expiration date from your customer profile.  This request should be submitted in writing through our general e-mailbox shown in the CONTACT section of this website.

Changes to our Privacy Policy may be viewed at any time.
Any changes to our company's Privacy Policy will be posted here on our website with the date the change was implemented.  Please bookmark this page if you want to check for any changes in the future.